MACON COUNTY GENERAL HOSPITAL - PHILOSOPHY
Mission: Macon County General Hospital is the only hospital in Macon County. The hospital
offers quality in- and out-patient services to the community. Our mission is:
* To continually improve our services to meet our community health care needs.
* All patients shall be treated equitably and with dignity, respect and compassion.
* The hospital shall be operated as a not-for-profit business and yet provide a reasonable
return to allow for adequate funds to replace and add new equipment and facilities.
* Provide services in a personal and caring manner.
* The hospital shall provide financial assistance to assist low-income or uninsured patients
who do not otherwise have the ability to pay for the necessary services they receive while
balancing the need to maintain a fiscally sound operation.
* Deliver cost-efficient services.
* Develop appropriate network and affiliations arrangements with other healthcare
organizations to meet the community's health care needs and the changing healthcare
environment.
* Monitor clinical outcomes in an effective manner to assure quality care is provided to the
patients we serve.
Vision:
* Quality comes first. To achieve patient satisfaction, the quality of our services must be
our number one priority.
* Patients are the focus of everything we do. Our work must be done with our patients in
mind, providing better services than our competition.
* Continuous improvement is essential to our success. We must strive for excellence in
everything we do: In our services, our human relations, out competitiveness and our
return on equity.
* Employee involvement is our way of life. We are a team. We must treat each other with
trust and respect.
* Physicians and suppliers are our partners. The hospital must maintain mutually beneficial
relationships with doctors, suppliers and our other business associates.
* Integrity is never compromised. The conduct of our hospital in the community must be
pursued in a manner that is socially responsible and commands respect for its integrity and
for its positive contributions to society. Our doors are open to men and women alike
without regard to ethnic origin or personal beliefs.
* Leadership established expectations and plans and manages process to measure, assess
and improve the performance of the organization's governance, management, clinical and
support services.
Values: How we accomplish our mission is as important as the mission itself. Fundamental
to success for the hospital are basic values:
* People. Our people are the source of our strength.
They provide our corporate intelligence and
determine our reputation and vitality.
Involvement and teamwork are our core human
values.
* Service. Our services are the end result of our efforts, and
they should be the best in serving the patients in
Macon County and surrounding areas. As our
services are viewed, so are we viewed.
* Satisfaction. Patient satisfaction is the ultimate measure of
how effectively and efficiently we provide patients
with the best services to meet their needs. High
patient satisfaction is required to survive and grow.
Mission: Macon County General Hospital is the only hospital in Macon County. The hospital
offers quality in- and out-patient services to the community. Our mission is:
* To continually improve our services to meet our community health care needs.
* All patients shall be treated equitably and with dignity, respect and compassion.
* The hospital shall be operated as a not-for-profit business and yet provide a reasonable
return to allow for adequate funds to replace and add new equipment and facilities.
* Provide services in a personal and caring manner.
* The hospital shall provide financial assistance to assist low-income or uninsured patients
who do not otherwise have the ability to pay for the necessary services they receive while
balancing the need to maintain a fiscally sound operation.
* Deliver cost-efficient services.
* Develop appropriate network and affiliations arrangements with other healthcare
organizations to meet the community's health care needs and the changing healthcare
environment.
* Monitor clinical outcomes in an effective manner to assure quality care is provided to the
patients we serve.
Vision:
* Quality comes first. To achieve patient satisfaction, the quality of our services must be
our number one priority.
* Patients are the focus of everything we do. Our work must be done with our patients in
mind, providing better services than our competition.
* Continuous improvement is essential to our success. We must strive for excellence in
everything we do: In our services, our human relations, out competitiveness and our
return on equity.
* Employee involvement is our way of life. We are a team. We must treat each other with
trust and respect.
* Physicians and suppliers are our partners. The hospital must maintain mutually beneficial
relationships with doctors, suppliers and our other business associates.
* Integrity is never compromised. The conduct of our hospital in the community must be
pursued in a manner that is socially responsible and commands respect for its integrity and
for its positive contributions to society. Our doors are open to men and women alike
without regard to ethnic origin or personal beliefs.
* Leadership established expectations and plans and manages process to measure, assess
and improve the performance of the organization's governance, management, clinical and
support services.
Values: How we accomplish our mission is as important as the mission itself. Fundamental
to success for the hospital are basic values:
* People. Our people are the source of our strength.
They provide our corporate intelligence and
determine our reputation and vitality.
Involvement and teamwork are our core human
values.
* Service. Our services are the end result of our efforts, and
they should be the best in serving the patients in
Macon County and surrounding areas. As our
services are viewed, so are we viewed.
* Satisfaction. Patient satisfaction is the ultimate measure of
how effectively and efficiently we provide patients
with the best services to meet their needs. High
patient satisfaction is required to survive and grow.
| Macon County General Hospital Working for Your Better Health |